What size is the one size mask?

We have Adults one size and kids one size. You can find the dimensions and guidance on fit in our sizing chart page.

Do you have kids size masks?

Yes, we carry kids size masks on all patterns. You can find the dimensions and guidance on fit in our sizing chart page.

Where are the masks made?

Masks are handmade with care by a team of local seamstresses with locally sourced materials in New Jersey, USA.

What material is the mask made of?

Our masks are double layered, made per CDC recommendation. The fabric is 100% cotton. Printed pattern or solid color front layer and neutral flannel backing.

Are the materials preshrunk?

We pre-wash and iron all fabric prior to making the masks.

Are masks in stock?

Masks shown on the site are available, in-stock and ready to ship. If an item is sold out, it will be clearly marked as such and taken off the site soon after. If we ever fully sell out and have no masks to ship immediately, we will announce it big and bold right on our homepage. No guesswork. No waiting.

I just placed by order, when can I receive it? How long does it take to ship out?

We make every effort to ship out orders as soon as we can. Check out our shipping policy for details. All orders are shipped with a tracking number.

I just placed by order, can I cancel or make changes to it?

Yes, you can - we gladly offer Change Your Mind policy. Check out  the policy page for full details.

Do you have more designs than what’s on the website?

Glad you asked. We carry much more than what’s available in our online store. We also introduce new patterns here almost every week. Call us if you would like to discuss options or to order a new pattern that is not yet released to the general public.

Can I pay with my American Express card? What payment options are available?

We accept a variety of payment options including Amex, Visa, Mastercard, Discover, Apple Pay, Google Pay and others. The various available payment options are shown at bottom of every page on the website.

How secure is your site?

Our online store is powered by secure Shopify platform. All pages, content, credit card, and transaction information is protected by the same level of security used by banks.

What if I have a question that is not answered here?

You can call us at 917-512-6348 to talk to a real person or email us at info@softcottonfacemasks.com with your questions. We will reply to your queries within 24 hours - typically much sooner.